Terms & Conditions
All orders placed with the Hassas online are subject to these conditions and no other conditions shall apply, including those appearing in the Buyer's purchase order.
Our Products Food stuff presented in our catalogues or prospectus can be subject to modifications without prior notice due to technical or regulatory changes.
The terms and conditions specified in our offers are fixed for a limited period of 30 days, unless otherwise specified between the parties.
Any booking for purchase order from our customer is subject to a confirmation notice from the Company. If no claim or change is requested within eight days from this notice, the buyer will be deemed to accept all of our general terms and conditions as well as specific terms of the offer. Any cancellation of a purchase order or of an accepted offer will be subject to cancellation fees from the total price of said order. Customer must inform the company from the given time-frame.
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.
Prices are quoted in AED, and are exclusive of Value Added Tax. Taxes, custom charges, and other charges will be added and will be those in effect at the date of dispatch. Every endeavour is made to ensure the accuracy of prices quoted; no responsibility is accepted for any error or omission. Prices included in our price list are subject to change but every effort will be made to give reasonable notice before the change is applied.
Unless otherwise agreed in writing by the Company, any purchase order is to be paid in advance before delivery, by bank transfer on the basis of a proforma invoice. Irrespective of any settlement terms granted to our customers, fees for annual service contracts are payable in advance on receipt of the corresponding invoice. Any late payment will automatically interrupt services and deliveries.
Our Products carry a one-year guarantee . This guarantee does not cover damage caused by accidental misuse, incorrect use of the product, abnormal storage conditions, neglect in product use. Our deployment services carry a one month guarantee; beyond this, subscription to a maintenance contract is recommended. For any guarantee application request, the purchase invoice should be produced. However, the Company endeavors within the bounds of possibility to ensure the operation and the follow-up of its Products.